CR580 – SAP CRM User Interface

CR580 CRM User Interface

Contents

Course Overview

Unit 1: UI Concepts

  • Lesson: Getting Started with the WebClient UI
  • Lesson: Using the WebClient UI
  • Lesson: Personalizing the WebClient UI

Unit 2: Business Roles

  • Lesson: Configuring Business Roles
  • Lesson: Configuring Function Profiles for Business Roles
  • Lesson: Central Sharing Tool
  • Lesson: Authorizations and Business Roles

Unit 3: Navigation Bar

  • Lesson: Configuring the Navigation Bar
  • Lesson: Using the Transaction Launcher

Unit 4: Architecture

  • Lesson: Analyzing the Architecture of the WebClient UI
  • Lesson: Analyzing the Business Object Layer and Generic Interaction Layer

Unit 5: UI Configuration

  • Lesson: Using the UI Configuration Tool
  • Lesson: Configuring the Design Layer
  • Lesson: Configuring Fact Sheets

Unit 6: Extensibility Tools

  • Lesson: Extending UI Components Using the Application Enhancement Tool (AET)
  • Lesson: Creating a Rapid Application
  • Lesson: Creating a Mashup
  • Lesson: Extending Applications using the Easy Enhancement Workbench (EEW)

Unit 7: Component Enhancement Concept

  • Lesson: Enhancing UI Components
  • Lesson: Creating Enhancements

Unit 8: Skins and Icons

  • Lesson: Configuring Skins
  • Lesson: Configuring Icons

Course Overview

TARGET AUDIENCE

This course is intended for the following audiences:

  • Application Consultant
  • Development Consultant
  • Super / Key / Power User

 

Unit 1 UI Concepts

Lesson 1: Getting Started with the WebClient UI

Lesson Objectives

After completing this lesson, you will be able to:

  • Describe the evolution of the CRM WebClient UI

Lesson 2: Using the WebClient UI

Lesson Objectives

After completing this lesson, you will be able to:

  • Check the navigation frame of the WebClient UI application
  • Use the navigation bar
  • Check the standard entry pages of a WebClient UI business role
  • Search for CRM data
  • Work with overview pages
  • Work with tables
  • Use favorites and tags

Lesson 3: Personalizing the WebClient UI

Lesson Objectives

After completing this lesson, you will be able to:

  • Personalize the CRM application
  • Create central personalization settings

 

Unit 2 Business Roles

Lesson 1: Configuring Business Roles

Lesson Objectives

After completing this lesson, you will be able to:

  • Configure business roles
  • Assign business roles
  • Adapt business roles

Lesson 2: Configuring Function Profiles for Business Roles

Lesson Objectives

After completing this lesson, you will be able to:

  • Configure function profiles for business roles

Lesson 3: Central Sharing Tool

Lesson Objectives

After completing this lesson, you will be able to:

  • Use the Central Sharing Tool

Lesson 4: Authorizations and Business Roles

Lesson Objectives

After completing this lesson, you will be able to:

  • Assign authorization roles

 

Unit 3 Navigation Bar

Lesson 1: Configuring the Navigation Bar

Lesson Objectives

After completing this lesson, you will be able to:

  • Configure the navigation bar

Lesson 2: Using the Transaction Launcher

Lesson Objectives

After completing this lesson, you will be able to:

  • Use the transaction launcher

 

Unit 4 Architecture

Lesson 1: Analyzing the Architecture of the WebClient UI

Lesson Objectives

After completing this lesson, you will be able to:

  • Analyze UI components
  • Analyze the MVC concept

Lesson 2: Analyzing the Business Object Layer and Generic Interaction Layer

Lesson Objectives

After completing this lesson, you will be able to:

  • Analyze the business object layer (BOL) and the generic interaction layer (genIL)

 

Unit 5 UI Configuration

Lesson 1: Using the UI Configuration Tool

Lesson Objectives

After completing this lesson, you will be able to:

  • Identify a component and view
  • Create a view configuration using a role configuration key
  • Configure different types of views

Lesson 2: Configuring the Design Layer

Lesson Objectives

After completing this lesson, you will be able to:

  • Configure the design layer

Lesson 3: Configuring Fact Sheets

Lesson Objectives

After completing this lesson, you will be able to:

  • Configure the account fact sheet

 

Unit 6 Extensibility Tools

Lesson 1: Extending UI Components Using the Application Enhancement Tool (AET)

Lesson Objectives

After completing this lesson, you will be able to:

  • Set up the AET
  • Start the AET
  • Add a new field
  • Add a calculated field
  • Add a table

Lesson 2: Creating a Rapid Application

Lesson Objectives

After completing this lesson, you will be able to:

  • Create a rapid application from a database table
  • Embed a rapid application

Lesson 3: Creating a Mashup

Lesson Objectives

After completing this lesson, you will be able to:

  • Create a mashup

Lesson 4: Extending Applications using the Easy Enhancement Workbench (EEW)

Lesson Objectives

After completing this lesson, you will be able to:

  • Use the Easy Enhancement Workbench (EEW)

 

Unit 7 Component Enhancement Concept

Lesson 1: Enhancing UI Components

Lesson Objectives

After completing this lesson, you will be able to:

  • Analyze the enhancement concept
  • Create an enhancement set

Lesson 2: Creating Enhancements

Lesson Objectives

After completing this lesson, you will be able to:

  • Prepare UI enhancements
  • Add a context node
  • Use UI check tools
  • Redefine methods to change the appearance of pushbuttons
  • Change the view structure

 

Unit 8 Skins and Icons

Lesson 1: Configuring Skins

Lesson Objectives

After completing this lesson, you will be able to:

  • Copy an SAP skin
  • Adapt skins

Lesson 2: Configuring Icons

Lesson Objectives

After completing this lesson, you will be able to:

  • Exchange the SAP logo

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