• Understand and use the Monitoring and Alerting infrastructure (MAI) in SAP Solution Manager
  • Use The SAP Solution Manager Administration work center for regular admi+E35nistration tasks
  • Perform a cross-component root cause analysis with the E2E Diagnostics tools in SAP Solution Manager for performance and functional problems
  • Perform component-specific root cause analysis for ABAP and non-ABAP based systems
  • Use the CA Introscope for operation system and JAVA memory problems
  • Define and use Guided Procedures for documenting administration tasks and solutions of known issues in IT landscapes
  • Use EarlyWatch Alerts and Dashboards for analytics


  • Application Consultant
  • Solution Architect
  • System Administrator
  • Technology Consultant



  • Knowledge of SAP AS Architecture
  • Basic knowledge of SAP Solution Manager


  • E2E040Digital Transformation with SAP Solution
  • SM100SAP Solution Manager Configuration

Course based on software release

  • Solution Manager System 7.2 SP03


  • Application Operations in SAP Solution Manager 7.2 – Overview
    • Describing Application Operations in SAP Solution Manager 7.2
  • Technical Monitoring
    • Describing Technical Monitoring
  • Technical Administration
    • Explaining Technical Administration
  • End-to-End Change Diagnostics
    • Describing End-to-End Change Diagnostics
  • End-to-End Workload Analysis
    • Explaining End-to-End Workload Analysis
  • End-to-End Trace Analysis
    • Explaining End-to-End Trace Analysis
  • End-to-End Exception Analysis
    • Explaining End-to-End Exception Analysis
  • SAP Solution Manager Administration
    • Describing SAP Solution Manager Administration
  • Technical Analytics
    • Describing Technical Analytics