• Give an overview of SAP Receivables Management and understand its approach
  • Give an insight in the SAP Receivables Management – components Credit Management, Biller Direct, Dispute Management and Collections Management:
    • Describe the functionalities and the deployment and integration options of these components
    • Describe how a company can concretely use these components within its order-to-payment -process and apply these components in first steps (building an order-to-process-scenario using these components)


  • Decision makers
  • Project managers
  • Key users and Project team members
  • Consultants and Sales employees



  • None


  • SAPFINSAP ERP Financials or
  • SAP01SAP Overview
  • SCM600Business Processes in Sales Order Management

Course based on software release

  • SAP ERP 6.0 Enhancement Package 7


  • Motivation and scope of SAP Receivables Management
  • Monitor and manage customers’ credit risk with SAP Credit Management
  • Present customer invoices and account data using the Internet with SAP Biller Direct
  • Process claims and deductions with SAP Dispute Management
  • Collect outstanding receivables efficiently with SAP Collections Management
  • Integration of these SAP components with each other, and with SAP Financial Accounting – Accounts Receivables