Course announcements

  • Training content for the SAP SuccessFactors customer courses is provided via the SuccessFactors Administrator Learning Center (SFALC). If you do not currently have access to the SFALC, please follow the step by step instructions in theaccess guide. Please note, you must be a licensed SuccessFactors customer in order to access the SFALC. This content is also available in the HR Solution Edition & Professional Edition of the SAP Learning Hub.
  • This course is available as a handbook or as an eLearning via the SFALC and SAP Learning Hub. It is also available for purchase as private instructor led delivery (customer-specific training). For more information, please contact your local SAP Education team.
  • This course explains the concepts and terminology associated with SAP SuccessFactors 360 Degree Multi-Rater Reviews admin functionality, and helps administrators develop a working knowledge of this module for use in implementing a 360 Degree Multi-Rater Review strategy. It is recommended that you complete the HR800E – Setting the Foundation: Introduction course before completing this course
  • Self-paced offering: Estimated duration is 8.5 hours
  • Private ILT/VLC: Estimated duration is 1 day
  • Public VLC: Estimated duration is 2 days, 5 hours per day


  • Upon completion of this course, you will be able to:
  • Describe the general administrative workflow for 360 Degree Review tasks
  • Create and modify rating scales and route maps
  • Create and modify templates; manage form template settings
  • Launch and manage reviews
  • Permission and navigate Executive Review
  • Review 360 Degree Multi-Rater Review reports


  • Business Process Owner / Team Lead / Power User



  • HR800or HR800E – Introduction to SAP SuccessFactors Administration


  • HR820E – SAP SuccessFactors Performance and Goals Project Team Orientation
  • An Introduction to SuccessFactors Solutions (free from openSAP)
  • ACT1CL– SAP Activate Methodology: Introduction

Course based on software release

  • SAP SuccessFactors Performance Management


  • Overview
  • Competencies
  • Job Families and Roles
  • Rating Scales
  • Route Maps
  • Create the Form Template
  • General Settings
  • Edit Multi-Rater Review Form Fields and Sections
  • Form Template Settings
  • Launch Forms
  • Manage the Process
  • Detailed 360 Degree Multi-Rater Reports
  • Executive Review
  • Template Settings