Course announcements

  • Training content for the SAP SuccessFactors customer courses is provided via the SuccessFactors Administrator Learning Center (SFALC). If you do not currently have access to the SFALC, please follow the step by step instructions in theaccess guide. Please note, you must be a licensed SuccessFactors customer in order to access the SFALC. This content is also available in the HR Solution Edition & Professional Edition of the SAP Learning Hub.
  • This course is available as a handbook or as an eLearning via the SFALC and SAP Learning Hub. It is also available for purchase as private instructor led delivery (customer-specific training). For more information, please contact your local SAP Education team.
  • This course provides an overview of the concepts and terminology associated with configuring Performance Management forms and managing a performance cycle from launch to close. Administrators will develop a working knowledge of how to administer the SAP SuccessFactors Performance Management system and how to navigate the performance process.
  • Self-paced offering: Estimated duration is 10 hours
  • Private ILT/VLC: Estimated duration is 2 days


  • Upon completion of this course, you will be able to:
  • Describe the components and behavior of a form template
  • Create rating scales and route maps
  • Define Permissions, edit settings, and edit fields and sections
  • Launch, delete, restore, and route performance forms
  • Manage a performance cycle
  • Modify form dates, route maps, and template settings


  • Business Process Owner / Team Lead / Power User



  • HR800– Introduction to SAP SuccessFactors Administration


  • HR820E – SAP SuccessFactors Performance and Goals Project Team Orientation (PTO)
  • An Introduction to SuccessFactors Solutions (free from openSAP)
  • ACT1CL– SAP Activate Methodology: Introduction

Course based on software release

  • SAP SuccessFactors Performance Management


  • Performance Management Overview
  • Competencies
  • Job Families and Roles
  • Rating Scales
  • Route Maps
  • Performance Form Templates
  • General Settings
  • Edit Fields and Sections
  • Form Template Settings
  • Launch Forms
  • Manage the Process
  • Continuous Performance Management