• This openSAP course provides you with a solid understanding of this topic and you have the opportunity to earn a record of achievement upon successful completion. If you would like to build on this knowledge and prepare for an SAP Certification, you are advised to follow the recommended SAP Education training.
  • Accessthe course here(free of charge).


  • Business decision makers in the area of sales, service, social media, and marketing
  • Application and technology consultants
  • Enterprise and IT architects
  • Application developers
  • All others interested in SAP Cloud for Customer



  • None


  • Basic knowledge of sales, service, and marketing processes
  • Basic knowledge of SAP ERP, CRM, and BW
  • Basic programming skills


  • openSAP is SAP’s open online course provider and has proven to be a successful enabler for innovation adoption at scale and thought leader in cloud based knowledge transfer. Clickhereto find out more.
  • Course Structure:
  • Week 1: Strategy & Functional Overview
  • Week 2: Functional Overview & Integration
  • Week 3: Architecture & Extensibility