Course announcements

  • This course introduces you to the key business processes within the SAP S/4HANA Quality Management application. Through instructor lectures and demonstrations balanced with extensive system exercises you will gain a thorough understanding of how SAP S/4HANA Quality Management can support the logistics supply chain within your organization.


  • This course will prepare you to:
    • Describe and execute business processes in SAP S/4HANA Quality Management.
    • Outline how QM supports the logistics supply chain.
    • Describe and setup master data elements.
    • Complete QM processes during procurement and manufacturing.
    • Generate reports.


  • Application Consultant
  • Business Analyst
  • Business Process Architect
  • Business Process Owner / Team Lead / Power User
  • Program / Project Manager



  • S4H00e – SAP S/4HANA Overview (for new SAP customers implementing SAP S/4HANA), or
  • S4H01e – SAP Business Suite to SAP S/4HANA Delta (for existing SAP customers migrating to SAP S/4HANA)


  • None

Course based on software release

  • SAP S/4HANA 1709


  • Navigation
    • Logon and Screen Design
    • Calling Functions
    • Getting Help
    • Personalizing the User Interface
  • Basics
    • Overview of Processes and Available Solutions
    • Quality Management as Part of the SAP Solution
    • Portfolio
  • Overview of QM in the Logistics Supply Chain
    • QM in Company Processes
    • QM Processes in the Logistics Supply Chain
  • Quality Management in Procurement
  • Quality Management in Production
  • Quality Management in Sales and Distribution and Service
  • Quality Planning
    • Logistics Master Data in Quality Planning
    • Inspection Planning and QM Basic Data
    • Overview of Failure Mode and Effects Analysis and Control Plan
  • Quality Inspection
    • The Inspection Lot
    • Inspection Lot Creation
    • Inspection and Inspection Lot Completion
    • Sample Management
  • Quality Certificates
    • Certificate Receipt and Certificate Issue
  • Quality Notifications
    • General Notification Processing
    • Quality Notifications in the Logistics Supply Chain
  • Quality Control
  • Dynamic Modification and Statistical Process
    • Control
    • Quality Scores and Costs
    • Evaluations in Quality Management
  • Test Equipment Management
  • Stability Study
    • Stability Study Process Flow
    • Objects in the Stability Study
  • Audit Management
  • Implementing QM
    • Planning and Project Preparation
    • Business Blueprint
    • Realization and Start of Productive Use