Course announcements

  • This course introduces you to the key business processes within the SAP S/4HANA Quality Management application. Through instructor lectures and demonstrations balanced with extensive system exercises you will gain a thorough understanding of how SAP S/4HANA Quality Management can support the logistics supply chain within your organization.


  • This course will prepare you to:
  • Describe and execute business processes in SAP S/4HANA Quality Management.
  • Outline how QM supports the logistics supply chain.
  • Describe and setup master data elements.
  • Complete QM processes during procurement and manufacturing.
  • Generate reports.


  • Application Consultant
  • Business Analyst
  • Business Process Architect
  • Business Process Owner / Team Lead / Power User
  • Program / Project Manager



  • S4H00e– SAP S/4HANA Overview (for new SAP customers implementing SAP S/4HANA), or
  • S4H01e– SAP Business Suite to SAP S/4HANA Delta (for existing SAP customers migrating to SAP S/4HANA)


  • None

Course based on software release

  • SAP S/4HANA 1809


  • Navigation
  • Logon and Screen Design
  • Calling Functions
  • Getting Help
  • Personalizing the User Interface
  • Basics
  • Overview of Processes and Available Solutions
  • Quality Management as Part of the SAP Solution
  • Portfolio
  • Overview of QM in the Logistics Supply Chain
  • QM in Company Processes
  • QM Processes in the Logistics Supply Chain
  • Quality Management in Procurement
  • Quality Management in Production
  • Quality Management in Sales and Distribution and Service
  • Quality Planning
  • Logistics Master Data in Quality Planning
  • Inspection Planning and QM Basic Data
  • Overview of Failure Mode and Effects Analysis and Control Plan
  • Quality Inspection
  • The Inspection Lot
  • Inspection Lot Creation
  • Inspection and Inspection Lot Completion
  • Sample Management
  • Quality Certificates
  • Certificate Receipt and Certificate Issue
  • Quality Notifications
  • General Notification Processing
  • Quality Notifications in the Logistics Supply Chain
  • Quality Control
  • Dynamic Modification and Statistical Process
  • Control
  • Quality Scores and Costs
  • Evaluations in Quality Management
  • Test Equipment Management
  • Stability Study
  • Stability Study Process Flow
  • Objects in the Stability Study
  • Audit Management
  • Implementing QM
  • Planning and Project Preparation
  • Business Blueprint
  • Realization and Start of Productive Use