Course announcements

  • This course is ideal for persons requiring detailed knowledge about customizing of sales and delivery processes as well as basic functions.


  • This course will prepare you to:
  • Gain a detailed knowledge of using the functions and customizing settings in sales.


  • Application Consultant
  • Business Analyst
  • Solution Architect



  • Basic Business knowledge in sales and distribution processing


Course based on software release

  • SAP S/4HANA 1809


  • Introduction to the Sales Process in SAP S/4HANA
  • Processing Sales Documents
  • Processes in sales and distribution: organizational structures in sales and distribution, working with customer and material master data, overview of the process chain for sales order processing, introduction to pricing, introduction to the availability check, sales and distribution processing with make-to-order production, credit memo processing and returns processing, introduction to sales and distribution reporting.
  • Sales
  • Creating and processing sales orders
  • Business Partners
  • Using Partner Functions in Sales Processes in SAP S/4HANA
  • Setting Up Partner Determination Procedures
  • Sales Customizing
  • Sales document types, item categories, schedule line categories, document flow and copying control
  • Contracts and scheduling agreements and special business transactions
  • Sales basic functions
  • Incompletion log
  • Material determination and product selection
  • Material listing/exclusion
  • Setting up free goods
  • Delivery processes:
  • Controlling outbound deliveries
  • Creating and processing deliveries, picking, packaging, goods issue