Course announcements

  • This workshop illustrates the main functionalities and concepts of SAP Customer Data Cloud. It is designed to provide an in-depth understanding about the implementation of the key business scenarios of the SAP Customer Data Cloud solution. Multiple hands-on exercises are used to facilitate the configuration options in SAP Customer Data Cloud and development using Customer Data Cloud SDKs.


  • This workshop will prepare you to:
  • Understand the underlying technical concepts in SAP Customer Data Cloud
  • Perform configurations using the “Administration Console”
  • Leverage Identity Exchange tools
  • Use the best practices to implement SAP Customer Data Cloud effectively in projects


  • Software developers (Frontend and Backend)
  • Technical consultants
  • Functional consultants
  • Solution architects



  • Watch: SAP Customer Data Cloud Features and Configurations Video Series


  • Previous JavaScript, Web Development and REST Experience
  • Watch: SAP Customer Data Cloud Technical Video Series

Course based on software release

  • Software as a Service


  • The Customer Data Cloud Platform – Overview
  • SAP Customer Identity: Identify customers across channels & devices
  • SAP Customer Consent: Managing preferences & consent throughout the lifecycle of the customer
  • SAP Customer Profile: Power trusted digital experiences with first party data
  • Registration as a Service
  • Registration as a Service – Implementation Options
  • Lite Registration – From Anonymous to Known: Building Identity Progressively
  • Full registration
  • Data Schema
  • Customer Data Cloud Data Schema
  • Data Store
  • Rest API
  • SAP Customer Consent
  • Webhooks
  • IdentitySync
  • Federation