P_CRMSRV_71 – SAP Certified Application Professional – Service with SAP EHP1 for SAP CRM 7.0 | SAP Certification Exam Prep
- Product Group: SAP Business Suite
- Solution: SAP CRM
- Level: Professional
- Exam: 80 questions
- Delivery Methods:SAP Certification for Exam Preparation (PDF Format)
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P_CRMSRV_71 instant SAP Certified Application Professional instant Services along with SAP EHP1 designed for SAP CRM | SAP Qualification Exam Prep
- Item Team: SAP Company Collection
- Remedy: SAP CRM
- Level: Specialist
- Exam: eighty queries
- Shipping Strategies:SAP Qualification designed for Exam Planning (PDF Format)
Description
- The “SAP Certified Application Professional : Service with SAP EHP1 regarding SAP CRM ” certification exam verifies that the candidate has deep knowledge in the area of CRM Service This certificate proves that the candidate has an advanced understanding within this profile and is able to apply these skills practically and provide guidance in project implementation.
Topic Areas
Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to up-date the exam content (topics, items, weighting) at any time.
Learn Data > 12%
Define learn data integration, Define Transportation Management-specific learn data requirements, Weight learn data into the production system
- CR100 (EHP3 REGARDING CRM )
Special Processes & Scenarios 8% : 12%
Describe Case Management, Warrantly Claims, Inhouse Repair
- CR700 (EHP3 REGARDING CRM )
Service Agreements and Contracts 8% : 12%
Describe Service Agreements and Contracts
- CR700 (EHP3 REGARDING CRM )
ERP Integration 8% : 12%
Describe Controlling, Logistics, Sales, HR, Business Partner / Customer
- CR580 (EHP3 REGARDING CRM )
Service Order Management 8% : 12%
Describe Service Order Management
- CR700 (EHP3 REGARDING CRM )
CRM Business Scenarios 8% : 12%
Describe CRM Analytics, CRM Sales and CRM Service and Interaction Center
- CR700 (EHP3 REGARDING CRM )
Extended Topics < 8%
Describe Enterprise SOA, Solution Manager and SAP Netweaver fundamentals
Resource Planning Application < 8%
Describe Resource Planning Application
- CR700 (EHP3 REGARDING CRM )
Complaints and Earnings < 8%
Describe Complaints and Earnings
- CR700 (EHP3 REGARDING CRM )
CRM user interface < 8%
Describe CRM user interface
- CR580 (EHP3 REGARDING CRM )
Service Plans < 8%
Describe Service Plans
- CR700 (EHP3 REGARDING CRM )
CRM Middleware < 8%
Describe CRM Middleware, Data Exchange with R/3 Backend
- CR500 (EHP3 REGARDING CRM )
Service Confirmation & Billing < 8%
Describe Service Confirmation & Billing
- CR700 (EHP3 REGARDING CRM )
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